FAQ

Every day help for our customers

As Kafgar Coffee Roasting Machines, we stand by and support our customers from the pre-order stage to the product usage stage.

We answer all our customers’ questions as soon as possible. We produce solutions to the problems faced by our customers.

Our customer service works very hard. It helps us to offer the high-tech coffee roasters we produce a better experience.

If you need more help

Please contact with our technical team.

  • The prices of our products are not available on the internet. You need to contact our company for a price quote. If you send an e-mail to our company to info@kafgar.com or send a message to our WhatsApp Order number +1 (510)-370-2377, our sales staff will send you a price offer and catalog.

You can place your order by paying to our bank accounts in the price offer sent to you by our company employees.

As Kafgar Makina, we accept LC, Bank Transfer, and Western Union payment methods. You can place an order by paying to our company bank accounts. Our company accepts 50% payment as a cash payment. You can complete the order process by making the remaining 50% payment before the shipping stage.

Our products are sent as installed. They are assembled. You do not need to do any extra installation for our products.

  • At the offer stage, we give our customers a price including shipping. We can do the shipping ourselves for our customers who want. In this way, we provide convenience to our customers.
  • Our products are sent as installed. They are assembled. You do not need to do any extra installation for our products.
  • For undeliverable or delayed products, you should contact our company. Our company works with a 100% delivery rate.
  • Our products are guaranteed for 2 years. If you encounter any problem with our products, our technical team will contact you online and solve your problem. Our company sends free spare parts for 2 years.
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